jump to navigation

Be Result Oriented, Not Action Oriented June 17, 2006

Posted by nukemhill in General Interest, General Programming.
trackback

An interesting post regarding the ongoing issues with Vista. This quote, I think, is a gem:

In general, Windows suffers from a proclivity for action control, not results control. Instead of clearly stating desired outcomes, there’s a penchant for telling people exactly what steps they must take. By doing so, we risk creating a generation of McDevs. (For more on action control vs. results control, read Kenneth Merchant’s seminal work on the subject — all $150 of it, apparently).

As I start to move more into management, I need to keep this in mind. No, the ends do not justify the means; the means are important. But you can’t manage from the means. You need to give your staff goals to work towards and the freedom to discover/create the actions to get there.

Advertisements

Comments»

No comments yet — be the first.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: